Frequently Asked Questions
Everything you need to know about your Birdies experience.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid shipping label.
How do I know which size to order?
Most of our styles run true to size. We recommend checking the specific size guide located on each product page for detailed measurements and fit tips.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Birdies products?
To maintain the quality of your items, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing unless specified on the care label.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through our partner, Afterpay.